{"id":64043,"date":"2025-05-27T12:10:25","date_gmt":"2025-05-27T10:10:25","guid":{"rendered":"https:\/\/www.furious-squad.com\/?post_type=cas_clients&#038;p=64043"},"modified":"2026-06-16T02:21:10","modified_gmt":"2026-06-16T00:21:10","slug":"disobey-streamlined-management-3-months","status":"publish","type":"cas_clients","link":"https:\/\/www.furious-squad.com\/en\/case-study\/disobey-streamlined-management-3-months\/","title":{"rendered":"How Disobey Streamlined Its Operations in 3 Months Without a Hitch"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2025\/05\/47-1024x683.png\" alt=\"\"\/><\/figure>\n\n<p><b>Moving from three disconnected tools to centralized management.<br\/><\/b><br\/> This is the strategic shift undertaken by <a href=\"https:\/\/www.agence-disobey.com\/\">Disobey<\/a>, a Nantes-based communications agency with about fifteen employees. A transformation spearheaded by Wendy Joulin, the agency\u2019s \u201cmom\u201d\u2014that\u2019s what they call her internally. <\/p>\n\n<p><b>What is his goal?<\/b>  Regain clarity and efficiency\u2026 and, above all, stop chasing the news all day long.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-le-defi-jongler-avec-trop-d-outils-trop-souvent\">The challenge: juggling too many tools, too often<\/h2>\n\n<p>Before Furious, everyday life at Disobey was like a digital scavenger hunt.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>An outdated ERP system<\/strong> for project tracking and time tracking (on-premises, with no updates).<\/li>\n\n\n\n<li><strong>HR software<\/strong> for leave management.<\/li>\n\n\n\n<li><strong>Trello is used<\/strong> to coordinate teams.  <\/li>\n<\/ul>\n\n<p>Add to that an \u201cold-school\u201d approach to expense reporting (i.e., sending receipts by email and filing them manually), and you have a recipe for errors, oversights, and\u2026 frustration.<\/p>\n\n<p><strong>Wendy sums it up well:<\/strong><\/p>\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>I was constantly having to follow up with the teams. No one wanted to use the tool; it felt like we were moving backward instead of forward.   <\/p><cite>Wendy Joulin &#8211; Administrative Manager at Disobey<\/cite><\/blockquote><\/figure>\n\n<p><a href=\"https:\/\/www.furious-squad.com\/en\/contact\/\"><br\/>Discover Furious<br\/><\/a><\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-le-declic-un-outil-tout-en-un-vraiment-pense-pour-les-agences\">The Game-Changer: An all-in-one tool, truly designed for agencies<\/h2>\n\n<p><b>The shift began thanks to word of mouth.<\/b>  While chatting with a colleague, Wendy hears about Furious. The tool is the talk of the town, the feedback is positive, and her curiosity is piqued.   <\/p>\n\n<p>After seeing a demo, Wendy was convinced: the tool is modern, user-friendly, mobile-friendly, and best of all&#8230; <b>it lets you centralize everything<\/b>.<\/p>\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>We could tell right away that we\u2019d be able to bring everything together: project management, billing, purchasing, time off, time tracking&#8230; It was exactly what we were looking for. <\/p><cite>Wendy Joulin &#8211; Administrative Manager at Disobey<\/cite><\/blockquote><\/figure>\n\n<p>No external integrator was needed: Wendy managed the deployment herself. Within three months, everything was set up and the first employees were onboarded. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-les-3-erreurs-qu-ils-ont-evitees-et-que-vous-feriez-bien-d-eviter-aussi\">The 3 mistakes they avoided (and that you\u2019d be wise to avoid as well)<\/h2>\n\n<ol class=\"wp-block-list\">\n<li><b>Underestimating the importance of change management: Wendy <\/b>brought a project manager on board during the testing phase to ensure that the field team would follow through. Good call. <\/li>\n\n\n\n<li><b>Migrating everything at once: Disobey <\/b>opted for a phased approach, with a period of &#8220;coexistence&#8221; between Trello and Furious. The result: no panic, a smooth transition. <\/li>\n\n\n\n<li><b>Ignoring how teams actually use the system: By <\/b>incorporating real-world use cases right from the setup phase, Wendy was able to anticipate potential roadblocks. Her secret? She knows her <a href=\"https:\/\/www.furious-squad.com\/en\/optimize-collaboration-between-teams\/\">teams\u2026<\/a>and her tool.  <\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\" id=\"h-les-etapes-cles-du-deploiement\">Key stages of deployment<\/h2>\n\n<ol class=\"wp-block-list\">\n<li><b>October<\/b>: Wendy takes over Furious, setting up projects, contacts, and permissions.<\/li>\n\n\n\n<li><b>November<\/b>: She brings on a colleague to validate the solution in the field.<\/li>\n\n\n\n<li><b>January<\/b>: The entire agency officially makes the switch. No other tools are needed. <\/li>\n<\/ol>\n\n<p>All without any cold sweats. Or spilled coffee. (Well, not that we know of.)  <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-ce-que-furious-a-change-au-quotidien\">What Furious has changed in everyday life<\/h2>\n\n<p>Centralizing information has freed up time\u2026 and mental bandwidth. The result: <b>greater efficiency, less micromanagement, and more autonomy<\/b>. <\/p>\n\n<p><b>Before<\/b>: Wendy was the go-to person. Every question (about payments, time off, or invoices) went through her. <\/p>\n\n<p><b>Today<\/b>: Everyone has access to the information they need, when they need it.<\/p>\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>It saves a ton of time. When team members open the project, they can see the entire history. Even the sticky notes are included.    <\/p><cite>Wendy Joulin &#8211; Administrative Manager at Disobey<br\/><\/cite><\/blockquote><\/figure>\n\n<p>Centralizing information has freed up time\u2026 and mental bandwidth. The result: <b>greater efficiency, less micromanagement, and more autonomy<\/b>. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-3-best-practices-a-retenir-de-disobey\">3 Best Practices to Take Away from Disobey<\/h2>\n\n<p>Wendy didn\u2019t just \u201cset up a tool.\u201d She spearheaded a genuine process optimization initiative, using a systematic approach and common sense. Here\u2019s what every agency would benefit from emulating:  <\/p>\n\n<ol class=\"wp-block-list\">\n<li><b>Assign leadership to a key contact<\/b>: Wendy was the driving force from start to finish.<\/li>\n\n\n\n<li><b>Testing from two perspectives (admin + operations)<\/b>: for a 360\u00b0 view of requirements.<\/li>\n\n\n\n<li><b style=\"background-color: var( --e-global-color-accent ); font-size: 1rem;\">Ending fragmentation<\/b>: one tool, one entry point, one version of the truth.<\/li>\n<\/ol>\n\n<p><a href=\"https:\/\/www.furious-squad.com\/en\/contact\/\"><br\/>Discover Furious<br\/><\/a><\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-ce-que-furious-leur-permet-aujourd-hui\">What Furious offers them today<\/h2>\n\n<p>From the very first weeks, the effects of centralization were felt at Disobey. There was no need to wait months to see a change in the smooth running of day-to-day operations. <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-moins-de-temps-perdu-a-jongler-entre-outils\">Less time wasted switching between tools<\/h3>\n\n<p>In the past, simply approving a project might have required opening three different applications: one to track time, another to check vacation days, and a third to find the right billing file. And sometimes\u2026 a quick detour to Wendy\u2019s email inbox. <\/p>\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>I no longer have to open three different programs just to get the same information. Everything is right here, in the right place. <\/p><cite><cite>Wendy Joulin &#8211; Administrative Manager at Disobey<\/cite><\/cite><\/blockquote><\/figure>\n\n<p>Now, everything is in Furious. <a href=\"https:\/\/www.furious-squad.com\/en\/module\/project-management\/\">Project managers<\/a>, account managers, the creative team, and accounting\u2014everyone works in the same environment, <b>using a single interface with data updated in real time<\/b>. <\/p>\n\n<p><br\/><img decoding=\"async\" sizes=\"(max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2025\/05\/48-768x512.png 768w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2025\/05\/48-300x200.png 300w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2025\/05\/48-1024x683.png 1024w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2025\/05\/48.png 1200w\" width=\"768\" height=\"512\" src=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2025\/05\/48-768x512.png\" alt=\"\"\/><\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-moins-de-mails-plus-de-transparence\">Fewer emails, more transparency<\/h3>\n\n<p>At Disobey, every project brings together all the relevant information: tasks to be completed, comments, internal notes, shared documents, approval history, billing status, and more. No more endless <a href=\"https:\/\/www.furious-squad.com\/en\/unpaid-invoice-follow-up-strategies\/\">follow-ups<\/a> to find out if a payment has gone through or if a quote has been signed.<\/p>\n\n<p><b>Everyone has access to what they need, without having to ask<\/b><\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>It saves a ton of time. When team members open the project, they can see the entire history. Even the sticky notes are included.    <\/p>\n\n\n\n<p><cite><cite>Wendy Joulin &#8211; Administrative Manager at Disobey<\/cite><\/cite><\/p>\n<\/blockquote>\n\n<h3 class=\"wp-block-heading\" id=\"h-moins-de-dependance-plus-d-autonomie\">Less dependence, more independence<\/h3>\n\n<p>Before, Wendy was the control tower. Every approval, every follow-up, and every confirmation went through her. Now, employees can navigate the tool, access the information they need, and track the progress of their projects in real time.  <\/p>\n\n<p><b>Of course, she keeps an eye on what\u2019s going on, but she\u2019s no longer the bottleneck.<\/b><\/p>\n\n<p>And this change is psychological as well: teams feel more accountable and more engaged because they are better equipped to act without intermediaries.<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-moins-de-paperasse-plus-de-reactivite-terrain\">Less paperwork, more responsiveness in the field<\/h3>\n\n<p>A good tool is also one <b>that\u2019s designed for real-world use<\/b>. And in an agency where teams are regularly in meetings or on the go, the mobile app makes all the difference. <\/p>\n\n<p>Expense reports, receipts, quick lookups: you can do it all from your phone.<br\/>No more shuffling receipts around in the bottom of your bag, hoping you\u2019ll remember them at the end of the month.<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-moins-de-flou-plus-de-lisibilite-collective\">Less ambiguity, greater collective clarity<\/h3>\n\n<p>One of the most significant benefits is the <b>standardization of information<\/b>.<\/p>\n\n<p>Every team member now shares the same baseline: a common project, status, and history. Even in the event of <a href=\"https:\/\/www.furious-squad.com\/en\/agency-leadership-5-ways-retain-talent\/\">staff turnover<\/a> or absences, <b>continuity is ensured<\/b>. <\/p>\n\n<p>Furious is becoming the agency\u2019s shared repository. A foundation we can rely on\u2014without having to depend on everyone\u2019s memory. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-et-vous-combien-de-temps-perdez-vous-encore-a-recoller-les-morceaux\">And you\u2014how much time do you still waste trying to pick up the pieces?<\/h2>\n\n<p>Disobey didn\u2019t just adopt a tool\u2014they streamlined their way of working.<br\/>Furious helped them unify their processes, streamline their workflows, and boost team engagement.<\/p>\n\n<p>What if you made the same choice as they did?<\/p>\n\n<p><a href=\"https:\/\/www.furious-squad.com\/en\/contact\/\"><br\/>Request a demo<br\/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Moving from three disconnected tools to centralized management. This is the strategic shift undertaken by Disobey, a Nantes-based communications agency with about fifteen employees. A transformation spearheaded by Wendy Joulin, the agency\u2019s \u201cmom\u201d\u2014that\u2019s what they call her internally. What is his goal? Regain clarity and efficiency\u2026 and, above all, stop chasing the news all day [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":109102,"template":"","cas_clients_categorie":[],"class_list":["post-64043","cas_clients","type-cas_clients","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Moving from three disconnected tools to centralized management. This is the strategic shift undertaken by Disobey, a Nantes-based communications agency with about fifteen employees. A transformation spearheaded by Wendy Joulin, the agency\u2019s \u201cmom\u201d\u2014that\u2019s what they call her internally. What is his goal? 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