{"id":72800,"date":"2022-06-09T09:59:34","date_gmt":"2022-06-09T07:59:34","guid":{"rendered":"https:\/\/www.furious-squad.com\/o-suporte-ao-cliente-e-uma-funcionalidade\/"},"modified":"2025-09-18T10:27:22","modified_gmt":"2025-09-18T08:27:22","slug":"o-suporte-ao-cliente-e-uma-funcionalidade","status":"publish","type":"post","link":"https:\/\/www.furious-squad.com\/pt-pt\/o-suporte-ao-cliente-e-uma-funcionalidade\/","title":{"rendered":"O suporte ao cliente \u00e9 uma funcionalidade?&nbsp;"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"72800\" class=\"elementor elementor-72800 elementor-11426\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d9791f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d9791f9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ed6816f\" data-id=\"ed6816f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cdef22b elementor-widget elementor-widget-heading\" data-id=\"cdef22b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O que \u00e9 a rela\u00e7\u00e3o com o cliente e por que \u00e9 crucial?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdced3e elementor-widget elementor-widget-spacer\" data-id=\"fdced3e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0caa70 elementor-widget elementor-widget-spacer\" data-id=\"b0caa70\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a847a7 elementor-widget elementor-widget-heading\" data-id=\"9a847a7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Defini\u00e7\u00e3o da rela\u00e7\u00e3o com o cliente<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27ffaaa elementor-widget elementor-widget-spacer\" data-id=\"27ffaaa\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb1e3cd elementor-widget elementor-widget-text-editor\" data-id=\"fb1e3cd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A rela\u00e7\u00e3o com o cliente refere-se a todas as intera\u00e7\u00f5es e comunica\u00e7\u00f5es entre uma empresa e sua clientela. Abrange todas as etapas da jornada do cliente, desde o primeiro contato at\u00e9 o p\u00f3s-venda, passando pela venda e pelo servi\u00e7o p\u00f3s-venda. Esta rela\u00e7\u00e3o \u00e9 moldada pelas informa\u00e7\u00f5es e dados trocados, pelas ofertas e produtos propostos, bem como pela experi\u00eancia global vivida pelo cliente.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cc242a elementor-widget elementor-widget-heading\" data-id=\"7cc242a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Os fundamentos da rela\u00e7\u00e3o com o cliente<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1897810 elementor-widget elementor-widget-spacer\" data-id=\"1897810\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0183890 elementor-widget elementor-widget-text-editor\" data-id=\"0183890\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A gest\u00e3o eficaz da rela\u00e7\u00e3o com o cliente baseia-se em v\u00e1rios pilares essenciais:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a02f1ab elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"a02f1ab\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Escuta<\/strong>: compreender as necessidades, pedidos e expectativas da clientela.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Pessoal<\/strong>: oferecer uma experi\u00eancia personalizada com base nos dados e informa\u00e7\u00f5es coletadas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Ferramentas<\/strong>: utilizar solu\u00e7\u00f5es tecnol\u00f3gicas adequadas para otimizar as intera\u00e7\u00f5es.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Trabalho em equipe<\/strong>: garantir uma colabora\u00e7\u00e3o harmoniosa entre os diferentes funcion\u00e1rios em contato com os clientes, sejam eles do marketing, vendas ou suporte.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Fideliza\u00e7\u00e3o<\/strong>: propor ofertas e produtos relevantes para incentivar os clientes a voltar.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-725ff76 elementor-widget elementor-widget-spacer\" data-id=\"725ff76\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-962d401 elementor-widget elementor-widget-heading\" data-id=\"962d401\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Por que uma boa rela\u00e7\u00e3o com o cliente \u00e9 uma grande vantagem para as empresas?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d31ea49 elementor-widget elementor-widget-spacer\" data-id=\"d31ea49\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8742eef elementor-widget elementor-widget-text-editor\" data-id=\"8742eef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A rela\u00e7\u00e3o com o cliente n\u00e3o \u00e9 apenas um termo da moda no mundo do marketing. Tem um efeito direto e mensur\u00e1vel no sucesso de uma empresa.  Eis o porqu\u00ea:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-907a476 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"907a476\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Fidelizar<\/strong>: uma boa rela\u00e7\u00e3o com o cliente permite fidelizar a clientela, o que geralmente \u00e9 menos dispendioso do que adquirir novos clientes.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Otimizar as vendas<\/strong>: ao compreender melhor as necessidades e expectativas dos clientes, as empresas podem otimizar sua oferta e aumentar suas vendas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Reputa\u00e7\u00e3o<\/strong>: uma experi\u00eancia positiva do cliente refor\u00e7a a reputa\u00e7\u00e3o da empresa, o que pode levar a novas oportunidades de neg\u00f3cios.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Conselhos e feedback<\/strong>: os clientes satisfeitos est\u00e3o mais inclinados a dar conselhos e feedbacks construtivos, ajudando assim as empresas a melhorar continuamente suas solu\u00e7\u00f5es e servi\u00e7os.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-070279e elementor-widget elementor-widget-text-editor\" data-id=\"070279e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Assim, a rela\u00e7\u00e3o com o cliente est\u00e1 no cora\u00e7\u00e3o do trabalho de qualquer empresa que deseja prosperar a longo prazo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1bd0d1 elementor-widget elementor-widget-heading\" data-id=\"b1bd0d1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A humaniza\u00e7\u00e3o da tecnologia<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dbd44e elementor-widget elementor-widget-spacer\" data-id=\"0dbd44e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c28814 elementor-widget elementor-widget-text-editor\" data-id=\"2c28814\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Num mundo onde a rela\u00e7\u00e3o com o cliente \u00e9 frequentemente reduzida a intera\u00e7\u00f5es automatizadas, a Furious se destaca ao colocar o humano no centro de sua tecnologia. Embora a empresa utilize ferramentas de ponta para otimizar a gest\u00e3o da rela\u00e7\u00e3o com o cliente, nunca perde de vista a import\u00e2ncia de uma abordagem pessoal. Gra\u00e7as ao seu poderoso motor conversacional, a Furious facilita a gest\u00e3o da sua organiza\u00e7\u00e3o enquanto mant\u00e9m esse toque humano essencial.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2232987 elementor-widget elementor-widget-spacer\" data-id=\"2232987\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1add076 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1add076\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8126928\" data-id=\"8126928\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c4a418 elementor-widget elementor-widget-heading\" data-id=\"5c4a418\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como otimizar a gest\u00e3o da rela\u00e7\u00e3o com o cliente?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be1aff7 elementor-widget elementor-widget-spacer\" data-id=\"be1aff7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67138d7 elementor-widget elementor-widget-spacer\" data-id=\"67138d7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-282c9a2 elementor-widget elementor-widget-heading\" data-id=\"282c9a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Os princ\u00edpios essenciais para uma rela\u00e7\u00e3o com o cliente bem-sucedida<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2ae601 elementor-widget elementor-widget-spacer\" data-id=\"e2ae601\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a24269d elementor-widget elementor-widget-text-editor\" data-id=\"a24269d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Uma rela\u00e7\u00e3o com o cliente bem-sucedida baseia-se em v\u00e1rios pilares:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2ba8a9 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c2ba8a9\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Escuta ativa<\/strong>: compreender as necessidades e expectativas da clientela.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Personaliza\u00e7\u00e3o<\/strong>: adaptar as ofertas e produtos com base nas informa\u00e7\u00f5es coletadas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Forma\u00e7\u00e3o<\/strong>: garantir que os funcion\u00e1rios est\u00e3o bem formados e equipados para gerir as intera\u00e7\u00f5es com o cliente.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Trabalho em equipe<\/strong>: garantir uma colabora\u00e7\u00e3o harmoniosa entre os diferentes funcion\u00e1rios em contato com os clientes, sejam eles do marketing, vendas ou suporte.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Fideliza\u00e7\u00e3o<\/strong>: propor ofertas e produtos relevantes para incentivar os clientes a voltar.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3330644 elementor-widget elementor-widget-spacer\" data-id=\"3330644\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdb81fa elementor-widget elementor-widget-heading\" data-id=\"bdb81fa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Os tipos de rela\u00e7\u00e3o com o cliente e suas especificidades<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e90c92f elementor-widget elementor-widget-spacer\" data-id=\"e90c92f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbb0f38 elementor-widget elementor-widget-text-editor\" data-id=\"bbb0f38\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A rela\u00e7\u00e3o com o cliente pode assumir v\u00e1rias formas, cada uma com suas pr\u00f3prias especificidades:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ff9d71 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8ff9d71\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Venda<\/strong>: focada na transa\u00e7\u00e3o e aquisi\u00e7\u00e3o de novos clientes.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Marketing<\/strong>: centrada na promo\u00e7\u00e3o dos produtos e servi\u00e7os.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Suporte<\/strong>: focada na assist\u00eancia e resolu\u00e7\u00e3o de problemas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b067f2 elementor-widget elementor-widget-spacer\" data-id=\"4b067f2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a534703 elementor-widget elementor-widget-heading\" data-id=\"a534703\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Como melhorar a rela\u00e7\u00e3o com o cliente para uma experi\u00eancia \u00f3tima?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b378cb5 elementor-widget elementor-widget-spacer\" data-id=\"b378cb5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57e3c78 elementor-widget elementor-widget-text-editor\" data-id=\"57e3c78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para oferecer uma experi\u00eancia \u00f3tima ao cliente, \u00e9 essencial:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81987f9 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"81987f9\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Fidelizar<\/strong>: implementar estrat\u00e9gias para reter a clientela existente.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Otimizar<\/strong>: usar ferramentas e solu\u00e7\u00f5es para facilitar e melhorar cada intera\u00e7\u00e3o.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Trabalhar em equipe<\/strong>: garantir uma colabora\u00e7\u00e3o fluida entre os diferentes departamentos da empresa para responder eficazmente \u00e0s solicita\u00e7\u00f5es dos clientes.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0a1006 elementor-widget elementor-widget-spacer\" data-id=\"c0a1006\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bbde4e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bbde4e4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc61e29\" data-id=\"fc61e29\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eabf8f elementor-widget elementor-widget-heading\" data-id=\"3eabf8f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como revolucionamos a rela\u00e7\u00e3o com o cliente com uma abordagem humana?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43a9ff2 elementor-widget elementor-widget-spacer\" data-id=\"43a9ff2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-922460a elementor-widget elementor-widget-text-editor\" data-id=\"922460a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Qual de voc\u00eas n\u00e3o passou por essa situa\u00e7\u00e3o?<\/p>\n<p>O UberEat perdeu o seu pedido. O seu wifi est\u00e1 sempre a falhar. N\u00e3o consegue lembrar-se da senha da sua conta Netflix&#8230;  <\/p>\n<p>Seja qual for o problema, procuramos sempre a solu\u00e7\u00e3o dirigindo-nos ao famoso suporte ao cliente.<\/p>\n<p>Em geral, \u00e9 preciso preparar-se mentalmente para uma s\u00e9rie de perguntas do tipo &#8220;J\u00e1 tentou desligar e ligar novamente?&#8221; e para o que parece ser uma intermin\u00e1vel m\u00fasica de elevador ao telefone, sem contar os \u201cdigite 1\u201d, \u201caperte asterisco\u201d etc.<\/p>\n<p>Na Furious, tentamos pensar de forma diferente.<\/p>\n<p>Desde o in\u00edcio, nosso objetivo era transformar uma das experi\u00eancias mais temidas ou at\u00e9 odiadas pelos nossos clientes em uma das nossas melhores funcionalidades. E estamos felizes em ver que muitos dos nossos clientes apreciam nossa equipe de suporte e a integram plenamente nas vantagens da Furious. <\/p>\n<p>Para lhe dar uma vis\u00e3o \u201cnos bastidores\u201d deste aspecto do nosso acompanhamento, aqui est\u00e1 a metodologia que usamos para manter nossos clientes satisfeitos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99de226 elementor-blockquote--skin-border elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"99de226\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t<i>\u00abAcima de tudo, apreciamos a reatividade da \u201cequipe de suporte, que leva em considera\u00e7\u00e3o nossos coment\u00e1rios e pedidos de\u201d evolu\u00e7\u00e3o no seu roadmap. Tamb\u00e9m apreciamos o tempo de forma\u00e7\u00e3o \u201cilimitado\u201d que eles oferecem e que facilita muito a ado\u00e7\u00e3o de um software SaaS equivalente a um ERP. Estamos muito satisfeitos.\u00bb<\/i>\n\n\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Quentin P., DAF na Steve<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6646c54 elementor-widget elementor-widget-spacer\" data-id=\"6646c54\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f33fab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f33fab\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30cf724\" data-id=\"30cf724\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1d8e73 elementor-widget elementor-widget-heading\" data-id=\"d1d8e73\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voc\u00ea n\u00e3o precisa ser especialista em software, esse \u00e9 o nosso trabalho.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-664dd24 elementor-widget elementor-widget-spacer\" data-id=\"664dd24\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e14bb80 elementor-widget elementor-widget-text-editor\" data-id=\"e14bb80\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A Furious cobre muitas funcionalidades e est\u00e1 em constante evolu\u00e7\u00e3o. Felizmente, gra\u00e7as aos nossos processos internos, cada membro da nossa equipe pode manter-se informado sobre as \u00faltimas novidades, de modo a ter tempo suficiente para formar os utilizadores nas novas funcionalidades. Mostramo-nos mutuamente as \u00faltimas evolu\u00e7\u00f5es e partilhamos dicas e truques que ser\u00e3o \u00fateis para voc\u00ea.   <\/p>\n<p>Mas conhecer bem nossos produtos \u00e9 apenas uma parte do nosso valor agregado. Todos os colaboradores da Furious trabalharam pelo menos 5 anos no setor de ag\u00eancias, ESN, consultorias ou startups, que s\u00e3o as empresas para as quais nos dirigimos. <\/p>\n<p>Nosso objetivo \u00e9 mant\u00ea-lo informado sobre as novidades do nosso roadmap, mas tamb\u00e9m entender suas problem\u00e1ticas e falar sobre as evolu\u00e7\u00f5es que voc\u00ea pode achar pertinentes. Ali\u00e1s, se voc\u00ea agendar uma videoconfer\u00eancia com a equipe de Sucesso, eles n\u00e3o hesitar\u00e3o em compartilhar alguns segredos sobre os quais tamb\u00e9m estamos trabalhando \ud83d\ude09 <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45ca66f elementor-widget elementor-widget-image\" data-id=\"45ca66f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21-1024x493.webp\" class=\"attachment-large size-large wp-image-72814\" alt=\"furious-chat-suporte-cliente\" srcset=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21-1024x493.webp 1024w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21-300x144.webp 300w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21-768x370.webp 768w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21.webp 1470w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81bde4d elementor-widget elementor-widget-spacer\" data-id=\"81bde4d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e1dc78 elementor-blockquote--skin-border elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"9e1dc78\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t<i>\u201cEsta ferramenta tudo-em-um substitui as 6 ferramentas independentes que us\u00e1vamos antes. Ganho evidente em simplicidade e consolida\u00e7\u00e3o financeira. Equipe de vendas e SAV Furious atenta e muito reativa. Evolu\u00e7\u00f5es cont\u00ednuas da plataforma.\u201d<\/i>\n\n\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Albin P., CEO da Arneo.<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f388f09 elementor-widget elementor-widget-spacer\" data-id=\"f388f09\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9719d4f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9719d4f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4289ee9\" data-id=\"4289ee9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7668394 elementor-widget elementor-widget-heading\" data-id=\"7668394\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Somos um s\u00f3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b3b334 elementor-widget elementor-widget-spacer\" data-id=\"6b3b334\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c110a9e elementor-widget elementor-widget-text-editor\" data-id=\"c110a9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quando voc\u00ea come\u00e7a com a Furious, seu principal interlocutor \u00e9 um membro da equipe de Sucesso da Furious e ele tamb\u00e9m ser\u00e1 seu interlocutor ap\u00f3s a implementa\u00e7\u00e3o. <\/p>\n<p>Nossas equipes o acompanham durante toda a fase de migra\u00e7\u00e3o, bem como para os cortes cont\u00e1beis importantes. <\/p>\n<p>Formamos suas equipes, entregamos tamb\u00e9m v\u00e1rios tutoriais em v\u00eddeo. <\/p>\n<p>Uma vez confort\u00e1vel, a equipe de Sucesso permanece presente para lhe ensinar novas dicas e responder \u00e0s suas perguntas.<\/p>\n<p>Estamos ao seu lado em cada fase. Mas se voc\u00ea preferir interagir apenas com seu primeiro ponto de contato, sem problema! <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ccadbb elementor-widget elementor-widget-image\" data-id=\"6ccadbb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21-1024x493.webp\" class=\"attachment-large size-large wp-image-72814\" alt=\"furious-chat-suporte-cliente\" srcset=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21-1024x493.webp 1024w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21-300x144.webp 300w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21-768x370.webp 768w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.55.21.webp 1470w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ff9e93 elementor-widget elementor-widget-spacer\" data-id=\"1ff9e93\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-736421b elementor-blockquote--skin-border elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"736421b\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t<i>\u201cRetorno de experi\u00eancia muito positivo para nossa ag\u00eancia que encontrou sua ferramenta para gerir a atividade. Ganhamos tempo e temos prazer em usar a Furious diariamente. Um grande obrigado \u00e0 equipe Furious pelo seu acompanhamento e aten\u00e7\u00e3o durante a implementa\u00e7\u00e3o.\u201d<\/i>\n\n\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Mathieu W., Secret\u00e1rio-geral da BigBang Communication<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8d7e3b elementor-widget elementor-widget-spacer\" data-id=\"e8d7e3b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1851a61 elementor-widget elementor-widget-text-editor\" data-id=\"1851a61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Na Furious, h\u00e1 a equipe de Descoberta, a equipe de Sucesso e a equipe de Produto, e todos trabalhamos juntos e na mesma dire\u00e7\u00e3o.<\/p>\n<p>Alguns t\u00eam seus temas preferidos e voc\u00ea provavelmente ser\u00e1 levado a interagir com v\u00e1rios de n\u00f3s.<\/p>\n<p>Este n\u00edvel de colabora\u00e7\u00e3o entre equipes que desejamos manter na Furious nos permite aprender mais sobre voc\u00ea, o cliente, para lhe entregar um produto do qual voc\u00ea tirar\u00e1 o m\u00e1ximo proveito.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-139a541 elementor-widget elementor-widget-spacer\" data-id=\"139a541\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a4221a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a4221a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76e7a34\" data-id=\"76e7a34\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-021efcd elementor-widget elementor-widget-heading\" data-id=\"021efcd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Seu tempo \u00e9 precioso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0830049 elementor-widget elementor-widget-image\" data-id=\"0830049\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"498\" src=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.53.23-1024x638.webp\" class=\"attachment-large size-large wp-image-72820\" alt=\"furious-chat-suporte-cliente\" srcset=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.53.23-1024x638.webp 1024w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.53.23-300x187.webp 300w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.53.23-768x479.webp 768w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.53.23.webp 1460w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d301a4 elementor-widget elementor-widget-spacer\" data-id=\"3d301a4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4587746 elementor-widget elementor-widget-text-editor\" data-id=\"4587746\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Levamos menos de seis minutos para responder \u00e0 sua pergunta. Se voc\u00ea nos contatar fora do hor\u00e1rio comercial, responderemos assim que estivermos de volta online no dia seguinte. Estamos dispon\u00edveis via chat, e-mail ou telefone.  <\/p>\n<p>Porque cada um dos nossos clientes tem seu pr\u00f3prio modo de funcionamento e agenda, e sabemos que os projetos geralmente acontecem em um ritmo r\u00e1pido, queremos ser o mais reativos poss\u00edvel para encontrar as solu\u00e7\u00f5es adequadas. \u00c9 por isso que voc\u00ea tamb\u00e9m tem \u00e0 disposi\u00e7\u00e3o 24 horas por dia, 7 dias por semana, 1600 respostas de FAQ e 300 v\u00eddeos diretamente na plataforma.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed62d38 elementor-widget elementor-widget-spacer\" data-id=\"ed62d38\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35c5ffc elementor-widget elementor-widget-image\" data-id=\"35c5ffc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"928\" src=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.41.40-1-883x1024.webp\" class=\"attachment-large size-large wp-image-72828\" alt=\"\" srcset=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.41.40-1-883x1024.webp 883w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.41.40-1-259x300.webp 259w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.41.40-1-768x891.webp 768w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-07.41.40-1.webp 900w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aed5de5 elementor-widget elementor-widget-spacer\" data-id=\"aed5de5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26606b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26606b8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0941c76\" data-id=\"0941c76\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efc2778 elementor-widget elementor-widget-heading\" data-id=\"efc2778\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O feedback \u00e9 essencial<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f91c6da elementor-widget elementor-widget-spacer\" data-id=\"f91c6da\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ed8a0f elementor-widget elementor-widget-image\" data-id=\"9ed8a0f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"259\" src=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.06.53-1024x331.webp\" class=\"attachment-large size-large wp-image-72835\" alt=\"exemplo-suporte-cliente-furious\" srcset=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.06.53-1024x331.webp 1024w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.06.53-300x97.webp 300w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.06.53-768x248.webp 768w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.06.53.webp 1496w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57a9146 elementor-widget elementor-widget-spacer\" data-id=\"57a9146\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b9856c elementor-widget elementor-widget-text-editor\" data-id=\"3b9856c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>N\u00e3o \u00e9 segredo que nossos desenvolvimentos s\u00e3o muito orientados para o cliente.<\/p>\n<p>Ouvimos seus pedidos de funcionalidades e priorizamos o desenvolvimento de suas necessidades e desejos a cada semana. Suas ideias s\u00e3o frequentemente interessantes e buscamos saber como melhorar seu uso di\u00e1rio da Furious, ou como uma determinada funcionalidade poderia facilitar seu trabalho. \u00c9 gra\u00e7as aos seus coment\u00e1rios ao longo dos \u00faltimos anos que conseguimos levar a Furious t\u00e3o longe.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9ff32b elementor-widget elementor-widget-image\" data-id=\"e9ff32b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"580\" src=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.00.40-1024x742.webp\" class=\"attachment-large size-large wp-image-72850\" alt=\"exemplo-troca-suporte-cliente\" srcset=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.00.40-1024x742.webp 1024w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.00.40-300x217.webp 300w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.00.40-768x556.webp 768w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.00.40.webp 1502w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dc01cc elementor-widget elementor-widget-spacer\" data-id=\"0dc01cc\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91327ef elementor-widget elementor-widget-text-editor\" data-id=\"91327ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Al\u00e9m disso, todos os meses voc\u00ea recebe uma newsletter com as \u00faltimas evolu\u00e7\u00f5es e otimiza\u00e7\u00f5es da Furious. Centenas de funcionalidades foram publicadas no ano passado, e nosso roadmap n\u00e3o est\u00e1 prestes a desacelerar!  #onsapelleFurious\n <\/p>\n<p>Mas antes mesmo do lan\u00e7amento de uma funcionalidade ou otimiza\u00e7\u00e3o, pedimos sua opini\u00e3o por meio de demonstra\u00e7\u00f5es individuais e de um acesso antecipado concedido no \u00e2mbito do programa beta da Furious. Sua opini\u00e3o pode assim (e \u00e9 o caso) moldar a vers\u00e3o final da funcionalidade! <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a897a64 elementor-widget elementor-widget-spacer\" data-id=\"a897a64\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c82e7cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c82e7cd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aaca654\" data-id=\"aaca654\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9023abe elementor-widget elementor-widget-heading\" data-id=\"9023abe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Somos humanos e nos importamos com voc\u00ea<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8227984 elementor-widget elementor-widget-spacer\" data-id=\"8227984\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64693dc elementor-widget elementor-widget-text-editor\" data-id=\"64693dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Por fim, e acima de tudo, nosso objetivo \u00e9 ser seu parceiro de confian\u00e7a. <\/p>\n<p><\/p>\n<p>Os \u00faltimos dois anos nos impactaram a todos, e em todo o mundo, as ferramentas digitais foram uma ajuda para as empresas. <\/p>\n<p><\/p>\n<p>Isso nos confere uma enorme responsabilidade, mas tamb\u00e9m nos orgulha do nosso trabalho e nos incentiva a redobrar esfor\u00e7os.<\/p>\n<p><\/p>\n<p><a href=\"https:\/\/www.furious-squad.com\/pt-pt\/\">Inscreva-se na nossa newsletter<\/a> para receber as \u00faltimas novidades sobre parcerias, lan\u00e7amentos, melhorias, etc. <\/p>\n<p><\/p>\n<p class=\"has-text-align-left\">E se precisar de qualquer outra coisa, estamos na pequena bolha de chat no canto inferior direito da sua tela!<\/p>\n<p><\/p>\n<figure class=\"wp-block-image size-large\"><\/figure>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-825a854 elementor-widget elementor-widget-spacer\" data-id=\"825a854\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15bec05 elementor-widget elementor-widget-image\" data-id=\"15bec05\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"483\" src=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.02.42-1024x618.webp\" class=\"attachment-large size-large wp-image-72856\" alt=\"import\u00e2ncia-da-rela\u00e7\u00e3o-com-o-cliente\" srcset=\"https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.02.42-1024x618.webp 1024w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.02.42-300x181.webp 300w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.02.42-768x464.webp 768w, https:\/\/www.furious-squad.com\/wp-content\/uploads\/2022\/06\/Capture-decran-2022-06-08-a-08.02.42.webp 1520w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d619d47 elementor-widget elementor-widget-spacer\" data-id=\"d619d47\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbad579 elementor-widget elementor-widget-spacer\" data-id=\"dbad579\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ef15a42 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef15a42\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c35449\" data-id=\"1c35449\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f515a0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6f515a0\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.furious-squad.com\/pt-pt\/contacto\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Descubra a Furious<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b35655 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b35655\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-807e34a\" data-id=\"807e34a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b97ad3 elementor-widget elementor-widget-spacer\" data-id=\"3b97ad3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>O suporte ao cliente de um ERP \u00e9 essencial. Aqui est\u00e1 a metodologia que usamos na Furious para manter nossos clientes satisfeitos. <\/p>\n","protected":false},"author":12,"featured_media":72813,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[816],"tags":[840,819,841,796,842,797,798,843,844,845],"class_list":["post-72800","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-staffing-pt","tag-chatbot-pt-pt","tag-crm-pt-pt","tag-customer-success-pt-pt","tag-erp-pt-pt","tag-faq-pt-pt","tag-furious-pt-pt","tag-gestao-de-projetos","tag-integracao","tag-suporte","tag-suporte-ao-cliente"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tudo sobre o papel da rela\u00e7\u00e3o com o cliente | Import\u00e2ncia e vantagens<\/title>\n<meta name=\"description\" content=\"Por que o suporte ao cliente \u00e9 indispens\u00e1vel? Aqui est\u00e1 a metodologia que usamos na Furious para manter nossos clientes satisfeitos.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.furious-squad.com\/pt-pt\/o-suporte-ao-cliente-e-uma-funcionalidade\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"O suporte ao cliente \u00e9 uma funcionalidade?&nbsp;\" \/>\n<meta property=\"og:description\" content=\"Por que o suporte ao cliente \u00e9 indispens\u00e1vel? 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