Agency work overload: 5 ways to protect your teams

Too many projects, not enough manpower. It’s an equation that agency managers know all too well. When teams are stretched to the limit, burn-out looms, and quality begins to falter, it’s time to pull the emergency brake. But how do you do this without slowing down the machine? How to reconcile customer requirementstight deadlines and […]
Premium customer culture: the keys to building loyalty among your key accounts

Understanding the premium requirement A key account doesn’t stay loyal because it’s satisfied; it stays loyal because it feels strategically understood and constantly valued. The premium customer culture is based on three pillars: Relevance Analyze the customer’s value chain: where are margins created? where do risks lie? Link your deliverables to critical indicators (EBITDA, time-to-market, […]
Manage the profitability of your contract and fixed-price assignments

Boost your IT services company with tailored management tools. Maximize business profitability, whether time and materials or fixed-price, for optimal results.
Mastering priority management at work: a comprehensive guide

In the never-ending stream of our professional lives, where notifications never end and demands pile up, priority management emerges like a lifeline in the choppy sea of daily obligations. For those of us who specialize in project management software and are adept at methodical organization, prioritizing is more than just a skill – it’s the […]
Optimizing Investments through Return on Investment

Looking to optimize your investments and maximize your profits? Understanding Return on Investment (ROI) is essential for evaluating the effectiveness of your financial actions. Whether you are an entrepreneur, investor, or project manager, mastering ROI calculation will enable you to make informed decisions, guide your strategies, and ensure your business’s growth. In this article, we […]