Fidesio, an independent digital agency founded over 15 years ago, has built up a solid reputation in the development of complex web platforms. From tailor-made projects for major accounts such as MBDA and McDonald’s, to contract work for medium-sized companies, the agency wears many hats: consulting, production, maintenance, IS support, and more.
With around 30 employees in Paris, an offshore team in Vietnam, and growth on the ups and downs (from €7 million to €4 million in sales, with an upturn in sight), Fidesio urgently needed to regain the visibility it needed to calmly manage its business – and its profitability.
Before Furious: fragmentation, wasted time... and headaches
At Fidesio, as in many agencies, management was based on a patchwork of tools: aging ERP, spreadsheets, e-mails, in-house tools… The result:
- Scattered data and therefore difficult to use.
- Subsequent profitability monitoring too late to make adjustments during the project.
- An inordinate amount of time spent searching for information instead of managing it.
- Complex projects poorly modeled complex projects, particularly fixed-price projects, leading to significant budget discrepancies.
The real trigger? It wasn’t a metal sheet, but a realization: their know-how was no longer limited by skills… but by organization.
Why Furious?
After rigorous benchmarking, Furious was the obvious choice. Not because it promises so much, but because it tick the right boxes without bullshit:
- Unification of CRM, project management, staffing, quotations and invoicing.
- Control in real time profitability.
- Personalized, friendly support (thanks Aline and the team).
In short, a tool designed by and for structures like Fidesio. Not a monster of complexity, nor a gadget app. Just what’s needed, where it’s needed.
Smooth implementation, gradual ramp-up
The deployment went smoothly. A dedicated consultant, fluid exchanges, powerful reporting… It doesn’t take long before a first concrete victory strengthened confidence in the tool: profitability monitoring project by project, in real timewithout having to manually compile scattered data.
The benefits: more control, less stress
What has Furious brought to Fidesio? Unprecedented operational calm even in the most tense of times. The tool plays its role as a safeguard, and that changes everything.
What has changed in everyday life :
- Real-time visibility on costs, availability, budgets and profitability. No more guesswork.
- Fewer tools, less friction information is centralized, accessible and up-to-date.
- Greater anticipation anticipation: the agency moves from a reactive to a proactive approach.
- A clear cockpit for piloting: With useful, lively indicators that everyone can understand.
- And last but not least, automated integration of billing data into our accounting tool, via the APIs provided by Furious.
And as far as the teams are concerned, the change is making itself felt. One feedback from a project manager sums up the mood: “We’re breathing easier.”
What Fidesio would never do without Furious
Since the introduction of Furious, certain practices have become a thing of the past.
The agency has turned the page on :
- Wet-finger estimation with no real visibility of available capacity.
- Blind sales with no clear alignment between load, margin and staffing.
- Unpleasant surprises at the end of the month when profitability is calculated too late to react.
Fidesio now works with reliable benchmarks, real-time alerts, and the ability to correct course before it’s too late.
What's next? AI, ticketing and a growth partner
Far from being set in stone, the Furious project at Fidesio is part of a continuous evolutionary process. The team is already looking further ahead, with a clear ambition: to make Furious not just a tool, but a an integral part of the agency’s performance.
Which is already underway:
- Ticketing integration for 100% centralized management and data sharing with customers.
- Activation of CRM, forecasting and forecasting modulesto anticipate rather than suffer.
- Rate card adjustmentis now based on reliable data.
And what is taking shape in concrete terms:
- Advanced uses of AI such as the automatic generation of quotations from a customer brief.
- Intelligent connectors with other tools (Jira, Hubspot, Miro…), to build powerful, customized workflows.
- Closer collaboration with Furious teams, with a view to co-construction.
In a nutshell
Furious is the tool that has enabled Fidesio to regain control of its profitability, reduce wasted time, sleep better… and breathe easier.
“The tool is structuring enough to secure the business, rock’n’roll enough to keep up with the prod and smart enough to evolve with us.”
Do you also want to drive without suffering?
Discover Furious, the tool that finally speaks your language.
