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Skill Development as a Response to Staffing Challenges

Picture of Juliette Saez-Lopez

Juliette Saez-Lopez

Verified User

Too many projects, not enough manpower. You may experience this situation every week. Between unanticipated departures, slow recruitment processes, and overflowing schedules, the resource strain becomes a high-level sport.

What if the solution doesn’t (only) lie in recruitment, but in an often under-utilized lever: the skill development?

An observation: the chronic imbalance between workload and capacity

In the majority of agencies, the pattern is familiar:

  • Projects accumulating with increasingly specific requirements.
  • Senior profiles over-solicited, on the verge of saturation.
  • Available juniors, but underutilized due to lack of time to develop their skills.

Result: operational pressure that hinders growth, loss of margin, and a team on the brink of burnout.

According to an Apec 2024 study, 52% of recruiters in agencies find it “very difficult” to recruit for intermediate and senior profiles.

Meanwhile, internal talent stagnates due to lack of a clear development plan.

Skill Development

Betting on skill development: a winning strategy on all fronts

Why train rather than recruit? Because in a tight market, the time and cost of recruitment are skyrocketing, with no guarantee of results. Conversely, growing your talent means:

1. Reducing dependence on the job market

You secure your projects with resources already culturally aligned, already operational, and often ready to step up.

2. Retaining your employees for the long term

Nothing beats a visible progression plan to avoid departures “due to lack of prospects”.

3. Gaining agility in staffing

An internally trained talent can switch more quickly from one project to another, instead of being blocked due to lack of necessary skills.

How to structure effective skill development?

Training is good. Doing it smartly is better. Here’s a 4-step action plan, proven in the field:

1. Map your skills (and your gaps)

Who masters what? Who is underutilized? Who could step up to a new scope within 3 months?
Without visibility, there are no clear needs statements, no possible steering.

2. Identify recurring tensions

Which profiles are constantly in short supply? What expertise is key in your bids?
Focus the skill development effort where the impact is immediate.

3. Define evolutionary paths

Rather than disconnected trainings, offer concrete trajectories: “You go from project manager to junior PM in 6 months, with weekly mentoring and two certifications.”

4. Manage it as a full-fledged project

With objectives, milestones, regular follow-ups, and… visible results. It’s not a “side task”, it’s a strategic lever.

The right approach: prioritizing the right profiles at the right time

Not all employees are at the same level of maturity, nor in the same timing. Here’s a comparative table to guide your decisions:

Profile

Opportunity signal

Recommended type of skill development

Expected result

Motivated but understaffed junior

High availability + eagerness

Structured path + mentoring

Autonomy on simple missions

Intermediate seeking purpose

Desire for evolution + performance

Technical specialization or management

Reinforcement on critical projects

Overwhelmed senior

Solicited expertise without backup

Training in transfer / supervision

Workload reduction + leadership

What you concretely gain from it

  • A better workload balance: fewer bottlenecks.

  • Smoother staffing: you’re no longer always looking for the rare gem externally: you start to find the best profiles internally.

  • Better controlled margin: you make the most of your internal strengths.

  • A calmer social climate: skill development = recognition = engagement.

And above all, you gain peace of mind. The one that allows you to say “we have an internal solution” instead of “we need to recruit urgently”.

Furious is the rare tool that truly speaks our agency language.

What if you could manage all this in real-time?

Skill development is only effective if it’s integrated into your global staffing vision. Who is available? Who is understaffed? Who has the potential to evolve?

With Furious, you visualize all this at your agency’s scale, in real-time, and in a centralized manner.

  • Consolidated dashboards
  • Intelligent alerts on underutilization
  • Skills management integrated into staffing


Stop chasing after external profiles. Start valuing those you already have. Request your personalized demo:

You may be asking yourself these questions?

01 why is Skill Development Often Underutilized in Agencies?

Due to lack of time, clear vision, or structure. Many leaders relegate it to an “HR bonus” instead of integrating it into their operational strategy.

Yes, especially for intermediate profiles. You reduce recruitment, onboarding, and turnover costs.

Cross-reference performance, motivation, and availability. A good employee, well-supported, can quickly become a key asset.

With a clear plan, you can see an impact as early as 2 to 3 months on the first profiles.

Use a tool like GenericProductName to cross-reference skills, availability, and upcoming needs. This allows for continuous management.

Precisely: training allows for delegation. By integrating a bit of mentoring time into their schedule, you’ll save them a lot of time in the long run.

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