Too many tools, not enough management: Fidesio’s strategic choice for growth

Fidesio, an independent digital agency founded over 15 years ago, has built up a solid reputation in the development of complex web platforms. From tailor-made projects for major accounts such as MBDA and McDonald’s, to contract work for small and medium-sized businesses, the agency wears many hats: consulting, production, maintenance, IS support, and more.

With around 30 employees in Paris, an offshore team in Vietnam, and fluctuating growth (from €7m to €4m in sales, with an upturn in sight), Fidesio urgently needed to regain the visibility it needed to calmly manage its business – and its profitability.

Avant Furious: fragmentation, wasted time… and headaches

At Fidesio, as in many agencies, management was based on a patchwork of tools: aging ERP, spreadsheets, e-mails, in-house tools… The result:

1. Data is scattered and therefore difficult to use.
2. Later profitability monitoring, too late to correct the situation during the project.
3. An inordinate amount of time spent searching for information instead of managing it.
4. Complex, poorly modeled projects, especially fixed-price projects, leading to significant budget discrepancies.

The real trigger? It wasn’t a metal sheet, but a realization: their know-how was no longer limited by skills… but by organization.

Discover Furious

Why Furious?

After rigorous benchmarking, Furious was the obvious choice. Not because it promises so much, but because it ticks all the right boxes, without bullshit:

• Unification of CRM, project management, staffing, quotations and invoicing.
• Real-time profitability management.
• Personalized, friendly support (thanks Aline and the team).

In short, a tool designed by and for structures like Fidesio. Not a monster of complexity, nor a gadget app. Just what’s needed, where it’s needed.

Smooth implementation, gradual ramp-up

Deployment went off without a hitch. A dedicated consultant, fluid exchanges, powerful reporting… Very quickly, a first concrete victory reinforced confidence in the tool: project-by-project profitability tracking , in real time, without having to manually compile scattered data.

Vincent TenenbaumGeneral Manager – Fidesio Read more
We reacted in real time to a mission that was spinning out of control. It saved our margin, and triggered an overhaul of our pricing structure. Concrete, measurable.

The benefits: more control, less stress

What has Furious brought to Fidesio? Unprecedented operational calm, even in the most tense of times. The tool plays its role as a safeguard, and that changes everything.

What has changed in everyday life :

• Real-time visibility of costs, availability, budgets and profitability. No more guesswork.
• Fewer tools, less friction: information is centralized, accessible and up-to-date.
• Greater anticipation: the agency moves from a reactive to a proactive approach.
• A clear cockpit for steering, with useful, lively indicators that everyone can understand.
• Finally, automated integration of invoicing data into our accounting tool, via the APIs provided by Furious.

And as far as the teams are concerned, the change is making itself felt. One feedback from a project manager sums up the mood: “We’re breathing easier.”

What Fidesio would never do without Furious

Since the introduction of Furious, certain practices have become a thing of the past.

The agency has turned the page on :

• Wet-finger estimation, with no real visibility on available capacity.
• Blind sales, with no clear alignment between load, margin and staffing.
• Unpleasant surprises at the end of the month, when profitability is calculated too late to react.

Fidesio now works with reliable benchmarks, real-time alerts, and the ability to correct course before it’s too late.

Vincent TenenbaumGeneral Manager – Fidesio Read more
We have a cockpit, a GPS and a guardrail co-pilot. It’s perfect for steering our business in advance, not just in a hurry.

What’s next? AI, ticketing and a growth partner

Far from being set in stone, the Furious project at Fidesio is part of a continuous evolutionary process. Theteam is already looking further ahead, with a clear ambition: to make Furious not just a tool, but an integral part of the agency’s performance.

Which is already underway:

• Ticketing integration for 100% centralized management and data sharing with customers.
• Activation of CRM, forecasting and forecasting modules, to anticipate rather than suffer.
• Rate card adjustment, now based on reliable data.

And what is taking shape in concrete terms:

• Advanced uses of AI, such as the automatic generation of quotes from a customer brief.
• Intelligent connectors with other tools (Jira, Hubspot, Miro…), to build powerful, customized workflows.
• Closer collaboration with Furious teams, with a view to co-construction.

Vincent TenenbaumGeneral Manager – Fidesio Read more
You get the feeling that you haven’t just chosen a tool. We brought on board a growth partner.

In a nutshell

Furious is the tool that has enabled Fidesio to regain control of its profitability, reduce wasted time, sleep better… and breathe easier.

“The tool is structuring enough to secure the business, rock’n’roll enough to keep up with the prod and smart enough to evolve with us.”

Do you also want to drive without suffering?

Discover Furious, the tool that finally speaks your language.

Request a demo