How smart agencies use tech to stay on course
Business peaks are no surprise for agencies. Campaign launches, a flurry of invitations to tender, the end of a quarter or high season… Overloads are almost part of the job. But today’s top-performing agencies no longer endure them: they anticipate and absorb them, thanks to a powerful yet under-exploited lever – technology. Gone are the […]
Managing demanding customers: our tips
We know them all. Those customers who challenge everything, all the time. Who want more, faster, with less budget. Who call at 7pm for a “small urgent change”, or who drag out the validation process until they’ve eaten up all the margin. Demanding? Yes. Profitable? Not always. Avoidable? No. But the good news is that […]
How can you avoid the trap of over-equipping your branch?
CRM, project management tool, time tracking platform, financial dashboard, team messaging, invoicing software, HR tool… If your software stack feels like a poorly wired machine room… you’re not alone. In many agencies, technology has become a costly, time-consuming and, frankly, inefficient hodgepodge. What was supposed to simplify management has become a daily headache. So how […]
What’s the best choice between time and materials management and fixed-price service provision?
Fixed-price or time-and-material management? This is the question on every agency’s lips when it comes to selling projects. On the one hand, project management offers reassuring flexibility. On the other hand, fixed-price contracts promise ironclad budgetary control. The problem is that, poorly managed, fixed-price contracts can quickly become an operational nightmare. But the good news […]
Unlocking your agency’s growth in the digital age
Taking that first step towards agency growth often feels like venturing into the unknown, with doubts and hesitations at every turn. If you feel this way, you’re not alone: in the midst of this whirlwind of change, many agencies find themselves struggling with uncertainty, not knowing which is the best way forward. In this guide, […]
Optimize your schedule management with efficient tools
Planning is at the heart of any company’s performance. Smooth organization of activities and resources not only optimizes time, but also maximizes profitability and ensures on-time delivery of projects. But how can you effectively structure your schedule to avoid unforeseen events and improve team coordination? What tools can you use to increase efficiency without adding […]